Friday, June 24, 2011

Healthcare expectations

June 24, 2011

G.Goslaw
7983 SVL Box
Victorville, Ca. 92395

James Krider, MD
Formula Medical Group
18182 HWY 18, Suite 105
Apple Valley, CA 92307

Dear James Krider,

Thank you for your registered letter of June 20, 2011. Dr. Krider, you are absolutely correct, we do have a difference of expectations. You expect your patients, at least this patient, to remind your referral person to generate the needed correspondence to gain an appointment with a specialist physician. Really, are your patients an extension of your office staff?

You are also correct, I raised my voice in protest at loosing a specialist appointment one hour before it was scheduled, an appointment that had already had a thirty day wait. It was cancelled because of Linda’s incompetence with the paperwork,repeated again and again over the last five months,probably at your direction.

Your leadership makes our doctor patient relationship impossible so I shall move on. However, the fault is yours. In the past few months, this patient has learned that life is so short and one never knows what awaits around the corner. Accordingly, another truism states that “what goes around always comes around”, at least life has provided me with ample educational experience to validate this additional fact.

We all are learning, you have my kindest regards into the future.

Your former patient,
G.Goslaw
Victorville, Ca.